The following policy relates to information we collect about you, when you use our Online Store, (the “Online Store”) which is available https://store.paymystudent.com/ (the “Online Store Website”). 

These terms, together with our General Privacy Terms, and the terms under which you agree to purchase Goods and Services from us, are set out in the Terms & Conditions (the “Supply Terms”) set out the basis on which any personal data we collect from you, or that you supply to us will be processed by us. Please read the following terms, the General Privacy Terms and the Supply Terms carefully to understand our practices in respect of your personal data.

Information Collected

On some parts of the site, you may be asked to provide some limited personal information, in order to enable the provision of certain services, e.g. booking to attend an event or purchase merchandise etc. We may store this information manually or electronically. By supplying this information, you are consenting to us holding and using it for the purposes for which it was provided. Information provided will be kept for as long as is necessary to fulfil that purpose.

We may collect and process the following data about you when you agree to purchase Goods and/or Services through our Online Store Website:

• Information that you provide by filling in an Order form (or any other form including questionnaires, that you may be asked to complete by us) or by completing your address and other personal details when setting up an account on the Online Store Website. This includes information provided when you complete a contact form. This may include your name, date of birth, telephone number, email address and any messages or content you might submit to us;
• Any details about your visits to the Online Store Website, including but not limited to, traffic data, location data and other communication data and resources you access; and/or
• We may also ask you for information if you report a problem with the Online Store Website or an Order.
• If you contact us, we may retain a record of that correspondence.

By continuing to use our Online Store Website (and in the case of cookies below by agreeing to our Supply Terms) you are consenting to the processing of your personal data in accordance with this policy.

IP Addresses/Cookies

The Online Store uses “cookies”. A cookie is a small file of letters and numbers that we may put on your computer if you agree to us doing so/unless you block them. The cookies allow us to distinguish you from other users of our Online Store Website, they help to provide you with a good experience when you browse and make an order. Cookies are stored on your computer and help us recognise you if you return to our Online Store Website at a later date. This can save time on future visits by storing information you may have previously entered.

The following table sets out a list of the cookies that we use and why we use them. If you do not wish us to collect cookies, please refuse to accept them by changing your browser settings as set out below, and please refrain from using the Online Store Website/ordering Goods and Services from our Online Store. By agreeing to purchase Goods and Services, from our Online Store, you expressly agree to us placing the following cookies on your PC. If you do not agree, you will unfortunately not be able to order Goods and Services from our Online Store.

Aside from cookies we may collect information about your computer, including where available, your IP address, operating system, and browser type, for system administration. This is statistical data, about our user’s browsing activities and is anonymised.

Cookie Names:

•  ASPSESSIONIDAEQTRCDB
•  _fbp 
•  _ga 
• _gid 
• _hjid

Transmission of Data

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of the data transmitted to our Online Store; any transmission is therefore at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access.

How the information collected is used

Personal information provided to us by you, will only be used for the purpose stated when the information is requested. Personal information will not be sold to third parties, or provide it to direct marketing companies, or other such organisations.

We will use the information collected from you on the Online Store in the following ways:

• To ensure that content on our Online Store is presented in the most effective manner for you and for your computer;
• In order to process your Orders, (as defined in the Supply Terms) (i.e. your name, and address, to arrange for collection/delivery); 
• We may share your information with third parties, if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our Supply Terms and other agreements, or to protect the rights, property or safety of our company and our customers.

Other Websites

Our Online Store may contain links to other websites which are outside our control and are not covered by the terms set out in this policy. If you follow a link to any of these websites, please note, they have their own privacy policies, and we do not accept any responsibility or liability for them. Please check these policies before you submit any personal data to these websites.

Access to Information

The GDPR regulates processing of personal data. It protects the rights and privacy of all living individuals (including children), e.g. giving all individuals who are the subject of personal data a general right of access to the personal data which relates to them. Individuals can exercise the right to gain access to their information by means of a ‘subject access request’. Personal data is information relating to an individual, it may be in hard or soft copy (paper/manual files; electronic records). 

Electronic Payments

Where our Online Store provides facilities for electronic payments, the data collected through these pages, will be securely encrypted for your protection. You need to take care when entering details such as credit card data to ensure that your details cannot be seen by others standing near to you. You should be particularly careful if using a computer in a public space such as a library or internet cafe. When you make electronic payments, your data will be transferred to the appropriate finance company for verification, and in order for the payment to be made to us. When you have finished the transaction, ensure that you have signed off from our site, so that another user cannot return to your details.